Contact Us: (574) 936-2115
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SERVICE DEPARTMENT

Our Location

Country Auto Center
2705 N. Michigan St.
Plymouth, IN 46563

Service: (574) 780-2101
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Service Hours

Monday7:30 am - 5:30 pm
Tuesday7:30 am - 5:30 pm
Wednesday7:30 am - 5:30 pm
Thursday7:30 am - 7:00 pm
Friday7:30 am - 5:30 pm
Saturday8:00 am - 12:00 pm
SundayClosed
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Special
Monday Savings

4 Wheel Alignment

$10.00 off 4 Wheel Alignment

Appointment required, discount applied before tax, cannot be combined with any other offer.

Special
Tuesday Savings

Lube, Oil, Filter Service, and Tire Rotation

$10.00 Off Lube, Oil and Filter Service, and Tire Rotation

Appointment required, discount applied before tax, cannot be combined with any other offer.

Special
Wednesday Savings

Lube, Oil, and Filter Service

$5.00 Off Lube, Oil and Filter Service

Appointment required, discount applied before tax, cannot be combined with any other offer.

Special
Thursday Savings

10% off all Parts

10% Off All Parts Counter Retail Sales

Appointment required, discount applied before tax, cannot be combined with any other offer.

Special
Friday Savings

Tire Rotation and Balance

$10.00 Off Tire Rotation and Balance

Appointment required, discount applied before tax, cannot be combined with any other offer.

 :

Offer valid 10/1/2019– 11/30/2019. Available on select tires in stock at participating dealerships. OHTSU and Kelly tires are excluded. See your Service Advisor for details on separate MICHELIN®, BFGOODRICH®, and UNIROYAL® promotional offer.©2019 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 11/30/2019

 :

‡Discount on available Mopar accessories and Performance Parts for FCA US LLC vehicles. Maximum value: $200.00. Visit Mopar.com for complete warranty details and a copy of applicable warranties. Percentage-off may not be available on installation price. Customer is responsible for local tax and Shop Supplies fee. FCA US LLC vehicles only.

Expires 12/30/2019

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*Additional charges may be applied for engines with oil capacity that exceeds 5 qts, HEMI® engines, synthetic oil and fluid disposal. Includes 4-wheel tire rotation, oil replacements up to 5 qts of synthetic blend oil and oil filter. Fluid level inspection. Valid at participating FCA US LLC dealers only. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Excludes diesel engines. Service Advisor has details. Offer expires 12/31/19. **MOPARGOLD Additional charges may apply. Service contract with synthetic blend motor oil replacement up to 5 qts only per change, oil filter, and 4-wheel tire rotations. Expires 24 months after date of original oil & filter purchase at an FCA US LLC dealership. Offer includes 3 oil changes, 3 tire rotations, and 3 multi-point inspections. Customer is responsible for local tax, shop supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes diesel engines. Service advisor has details.

Expires 12/30/2019

 :

*Additional charges may be applied for engines with oil capacity that exceeds 5 qts, HEMI® engines and fluid disposal. Excludes diesel engines. Includes 4-wheel tire rotation, oil replacement up to 5 qts of full synthetic oil and oil filter. Fluid level inspection. Valid at participating FCA US LLC dealers only. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Service Advisor has details **MOPARGD50 Additional charges may apply. Service contract with full synthetic motor oil replacement up to 5 qts only per change, oil filter, and 4-wheel tire rotations. Services must be redeemed within two years from purchase date. Offer includes 3 oil changes, 3 tire rotations, and 3 multi-point inspections. Customer is responsible for local tax, Shop Supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes diesel engines. Service advisor has details.

Expires 12/30/2019

 :

**Must present coupon when the order is written. Maximum value: $200.00. Discount applies to regular retail pricing and includes both parts & labor. Not valid with other offers. Not valid on the sale of tires and batteries. Not valid on special order items. Offer valid at participating dealerships only. Customer is responsible for local tax and Shop Supplies fee. One coupon per vehicle. See Service Advisor for complete details. Valid for most makes and models.

Expires 12/30/2019

Tire  Rotation : $2 Off
Tire Rotation

$2 Off

Rotate four tires. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2019 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 11/30/2019

Multi-Point Inspection : FREE
Multi-Point Inspection

FREE

Inspection of these and additional items not listed: tires/tire pressure. Windshield wipers. Exterior lamps. Cooling system mixture/leaks. Air filter. Fluid levels. Belts/hoses (excludes timing belt). Price does not include repairs, which may be required after inspection. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2019 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 11/30/2019

Mopar<sub>®</sub> Diagnostic System Check : $39.95
Mopar® Diagnostic System Check

$39.95

System check which will assess: Electronic load levelers and air suspension (if applicable). Electronic transmission/transaxle. Electronic fuel injection. Air bag system. Charging system. Seat restraints. Engine control computer. Instrument cluster. Security alarm system (if applicable). Body computer, traveler and EVIC modules. Brake system (and ABS sensors if applicable). Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. FCA US LLC vehicles only. See Service Advisor for complete details. ©2019 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 11/30/2019

Air Conditioning  Check : $39.95
Air Conditioning Check

$39.95

A/C system performance check. Refrigerant and testing components for leaks are extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2019 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 11/30/2019

Charging System Test : $29.95
Charging System Test

$29.95

Battery test. Voltage regulator test. Alternator/generator test. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2019 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 11/30/2019

Bonus Coupon Discount : 10% Off
Bonus Coupon Discount

10% Off

Discount on service and/or parts purchases. Total purchase must be $15 or more. Redeemable at our dealership only. Not applicable to previous charges or existing accounts. Not redeemable for cash or body shop repairs. Must present the original coupon upon arrival for initial service. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2019 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. Maximum Value: $50.00

Expires 11/30/2019

Meet Our Service Staff

Director Service/Parts/Dealer  Jennifer  Martin
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  • (574) 936-2115
Director Service/Parts/Dealer
Jennifer Martin
Service Manager  Pat  Snodgrass
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  • (574) 936-2115
Service Manager
Pat Snodgrass
Service Manager Ken  Crossland
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Service Manager
Ken Crossland
Quick Lube Manager Megan Houston
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Quick Lube Manager
Megan Houston
Service BDC Karissa Caverley
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Service BDC
Karissa Caverley
Service Writer Michelle Tunis
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  • (574) 936-2115
Service Writer
Michelle Tunis
Service Writer Stephanie Ward
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  • (574) 936-2115
Service Writer
Stephanie Ward
Senior Technician Dan Bockerich
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Senior Technician
Dan Bockerich
Technician Bill Stark
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Technician
Bill Stark
Technician Shaun Baniewicz
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Technician
Shaun Baniewicz
Technician Dave Ludwig
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Technician
Dave Ludwig
Technician Doug Beem
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Technician
Doug Beem
Technician Tony Madison
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Technician
Tony Madison
Lube Technician  Tim Murphy
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Lube Technician
Tim Murphy
Lube Technician  Jared Fuzey
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Lube Technician
Jared Fuzey
Detail Dan Bicknell
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Detail
Dan Bicknell
Detail Mary Dean
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Detail
Mary Dean

Contact Information


Great people servicing great products what more is there to say. Any dealership is the sum of the people, team members and you always hope that the collective whole is great than the individuals. This dealership is just that. They come together to make your experience the best it can possibly be.

- Steve Murray

Very good deals, excellent cars,SUVs,trucks many to choose from, excellent sales staff not pushy, very friendly

- Harry Sturgeon

Saturday oil change....IN AND OUT. NICE

- Lance Singleton

Nice to see smiling faces as soon as you walk into the service door. The professional, helpful and courteous ladies at the service desk are the best, at taking care of their customers.

- Mark Keehn

Robert Blackburn is the man! He got me the Jeep I wanted at a great price.

- Jerry Murphey Sr.

By far the best experience I have had buying a car! They were honest, didn't try to "up sell" me into anything and handled all paperwork. Absolutely would recommend and I'll buy from them again! Excellent company.

- Ni Bradley

Michelle and the staff in the service center were AMAZING! My boyfriend and I were traveling from central Indiana to Milwaukee, WI for his daughter’s high school graduation a couple of weeks ago when we ran into some car trouble. We arranged a tow to the nearest Chrysler dealership and I called...

- Jaci Jackson

This is the only dealer that I take my car to for service. Pat Snodgrass is the best service manager.

- Doug Hooten

Great dealership!

- Main Channel Marina

Very good experience!

- S. Henderson

I am impressed at the efficiency of your service department and your willingness to meet my rather difficult schedule. I know the Sales Department is great. Now, so is the Service Department! Just keep up the good work!

- R. McClain, Argos, IN

I was happy that you were able to get our truck in and diagnosed as quickly as you did. Pat was very gentle in breaking the news of what it would cost to repair it and what it would take to repair it. We have always been satisfied in all our dealings with Country Auto Center, whether it’s repairs...

- Caldwell,, Plymouth, IN

Any time I have come down here from Lakeville, I have gotten topnotch service! Great staff in both Service and Sales!

- D. Aaron, Lakeville, IN

Very fast work & LOVE that you have wireless Internet while I was waiting!! Will definitely come back!

- K. Fredricks, Culver, IN

Barb was fantastic! She understood our need and took great care of us!

- Langdon
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